Plans
| Plan | Monthly billing | Annual (per mo) | What's included |
|---|---|---|---|
| Platform fee | $750 | — | Core AI engine, unlimited sandbox |
| Automation Pack | — | — | $0.90 per automated ticket |
How AI usage is billed
$0.90 per automated ticket, on top of a $750/mo platform fee. Support and implementation are priced separately (not public).
Estimated monthly cost by store size
Small store (200 conversations, 1 seat, 100 AI-resolved)
$840/mo
Platform + automation pack- Platform fee $750
- Automated tickets: 100 × $0.90 = $90
- Total $840/mo + support/implementation (not public)
Medium store (1,000 conversations, 2 seats, 500 AI-resolved)
$1,200/mo
Platform + automation pack- Platform fee $750
- Automated tickets: 500 × $0.90 = $450
- Total $1,200/mo + support/implementation (not public)
Large store (4,000 conversations, 5 seats, 2,000 AI-resolved)
$2,550/mo
Platform + automation pack- Platform fee $750
- Automated tickets: 2,000 × $0.90 = $1,800
- Total $2,550/mo + support/implementation (not public)
Assumptions: AI resolves 50% of conversations; monthly billing unless noted; taxes, add-ons, SMS/voice and phone fees excluded. How we calculate.
Not confirmed / not public:
- Support & implementation fees
- Whether a helpdesk is also required for your setup
Note: Siena sends a final quote on request.
See Siena AI's official pricing
Sources
- Siena pricing page (checked 2026-10-26)
Other apps: Gorgias · Tidio · Intercom · Zendesk · HubSpot Service Hub · Shopify Inbox · Richpanel · Re:amaze · Freshdesk · Zipchat · Chatty AI Chatbot & Live Chat · SB Helpdesk, Live Chat & FAQs